Front Desk Agent

Employer: Northern Vision Development

Location: Whitehorse, Yukon

Salary: $20.00 to $22.55 hourly (to be negotiated)

Languages: English Education: Secondary (high) school graduation certificate Experience: 1 year to less than 2 years Work setting: Hospitality industry. Hotel, motel, resort Tasks: Register arriving guests and assign rooms. Process group arrivals and departures. Take, cancel and change room reservations. Provide information on hotel facilities and services. Provide general information about points of interest in the area. Process guests' departures, calculate charges and receive payments. Maintain an inventory of vacancies, reservations and room assignments. Follow emergency and safety procedures. Answer telephone and relay telephone calls and messages. Assist clients/guests with special needs. Contact customers to deliver requested wakeup calls. Provide customer service Work conditions and physical capabilities: Attention to detail. Fast-paced environment Personal suitability: Client focus. Excellent oral communication. Organized. Reliability. Team player Health benefits: Dental plan.