Customer Service Supervisor - Retail

Employer: Western Granite & Stone

Location: Calgary, Alberta

Salary: $46,000.00 to $60,000.00 annually (to be negotiated)

Languages: English Education: College/CEGEP Experience: 1 year to less than 2 years Tasks: Supervise staff (apprentices, stages hands, design team, etc.). Assign sales workers to duties. Hire and train or arrange for training of staff. Teach interest or professional development courses. Authorize payments by cheque. Order merchandise. Authorize return of merchandise. Establish work schedules. Sell merchandise. Prepare reports on sales volumes, merchandising and personnel matters. Resolve issues that may arise, including customer requests, complaints and supply shortages. Organize and maintain inventory. Supervise and co-ordinate activities of workers. Manage cash. Oversee payroll administration. Conduct performance reviews. Supervise office and volunteer staff