User Support Technician

Employer: Tech-Eyes

Location: Wetaskiwin, Alberta

Salary: $33.19 hourly

Languages: English Education: College, CEGEP or other non-university certificate or diploma from a program of 3 months to less than 1 year Experience: 1 year to less than 2 years Work setting: Computer hardware or software retailer/wholesaler. Relocation costs covered by employer. Willing to relocate Tasks: Give access to computer networks. Report on the performance of computer systems and networks. Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Supervise other technical support workers in this group. Provide business systems, network and Internet support to users in response to identified difficulties. Set up equipment for employee use, performing or ensuring proper installation of cables, operating s