Travel Agency Manager

Employer: Top Canada Tours

Location: Calgary, Alberta

Salary: $46.15 hourly

Languages: English Education: Bachelor's degree. English language and literature, general. Business/commerce, general. Tourism and travel services management Experience: 2 years to less than 3 years Work setting: Retail service establishment. Urban area. Willing to relocate. Travel wholesalers. Travel agency. Tourism/travel services Tasks: Direct and control daily operations. Evaluate daily operations. Plan and organize daily operations. Manage staff and assign duties. Study market research and trends to determine consumer demand, potential sales volumes and effect of competitors' operations on sales. Determine merchandise and services to be sold. Develop and implement marketing strategies. Plan budgets and monitor revenues and expenses. Determine staffing requirements. Resolve issues that may arise, including customer requests, complaints and supply shortages. Recruit, hire and supervise staff and/or volunteers. Conduct performance reviews. Supervise office and volunteer staff Compute