Patient Care Coordinator

Employer: Eye Care - Optical

Location: Toronto, Ontario

Salary: $25,000.00 to $50,000.00 annually

*Who the PCC is: *The Patient Care Coordinator owns the patient's first impression of 20/20 Eye Care. From the moment a patient calls to book through the moment they leave, the PCC is the practice's most visible representative of Comprehensive Compassionate Care — the front-desk owner of communication, scheduling, check-in accuracy, service billing, and the patient relationship over time. The 8 Core Responsibilities: 1. Patient Communication & Service: *Main idea: *_You are the voice and face of the practice. Every patient decides how they feel about us in the first few seconds — with you._ 2. Scheduling & Appointment Coordination: *Main idea: *_The schedule is built deliberately, not first-come-first-served — a balanced day keeps the doctor productive and the day calm._ 3. Check-In & Optosys Accuracy: *Main idea: *_Accurate contact info and a prepared specialty-screening conversation at the desk are what keep patients reachable and care complete._ 4. Insurance, Billing & Payments: *M