Customer Service Representative - Call Centre

Employer: Domino's Pizza

Location: Toronto, Ontario

Salary: $17.60 hourly

The Customer Service Expert's role is crucial within the Domino's system. We pride ourselves on offering fast and friendly service with a smile, and our CSEs lead the way in doing so. Within our fast paced environment, the role is primarily to offer top quality customer service by phone and in person at the counter. Customer Service Experts are expected to know Domino's products and the current offers in order to provide customers with the correct order and best value based on their needs.. A uniform is provided. Customer Service Experts are expected to be presentable by following Domino's personal image and grooming standards. Functions: Customer Service Experts will take orders by phone-in customers, as well as customers at the store. They are expected to manage the cash drawer when accepting payment for orders and returning change. CSEs will also handle customer concerns using the approach taught during Domino's on-boarding and orientation.. In secondary roles, Customer Service Expe