Guest Service Agent

Employer: Windermere House Resort

Location: Utterson, Ontario

Salary: $19.60 hourly

About us: Windermere House is a small business in Windermere, ON P0B 1M0. We are professional, agile and professional. Our work environment includes: Modern office setting. Food provided Job Overview: As a Guest Service Agent at our hotel, you will play a vital role in providing exceptional customer service to our guests. You will be the first point of contact for guests, ensuring their stay is comfortable and memorable. Your responsibilities will include assisting guests with check-in and check-out procedures, handling inquiries, and resolving any issues that may arise during their stay. Responsibilities: Greet guests in a friendly and professional manner upon arrival and departure.. Assist guests with check-in and check-out procedures efficiently.. Handle guest inquiries and provide accurate information about hotel services, facilities, and local attractions.. Ensure guest satisfaction by addressing any concerns or complaints promptly and effectively.. Process reservations, cancellat