Hotel Front Desk Clerk

Employer: Dockside Inn

Location: Cold Lake, Alberta

Salary: $17.00 hourly

Languages: English Education: Secondary (high) school graduation certificate Experience: Experience an asset Work setting: Hospitality industry. Hotel, motel, resort Tasks: Register arriving guests and assign rooms. Resolve complaints and claims. Process group arrivals and departures. Take, cancel and change room reservations. Provide information on hotel facilities and services. Provide general information about points of interest in the area. Process guests' departures, calculate charges and receive payments. Maintain an inventory of vacancies, reservations and room assignments. Answer telephone and relay telephone calls and messages. Assist clients/guests with special needs. Perform light housekeeping and cleaning duties. Provide customer service