Service Advisor - Auto Repair

Employer: Bmw Sarnia

Location: Sarnia, Ontario

Salary: $19.00 to $24.00 hourly (to be negotiated)

Languages: English Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Experience: 2 years to less than 3 years Work setting: Automobile repair services Tasks: Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for billing for services. Arrange for refunds and credits. Explain the type and cost of services offered. Issue receipts and other forms. Maintain records and statistics. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Order office supplies and maintain inventory. Perform general office duties. Receive and log complaints. Receive payments. Answer clients' inquiries and provide information Computer and technology knowledge: Database software. MS Excel. MS Outlook. MS Windows. MS Word