Front Desk Hotel Clerk

Employer: The Viking Inn

Location: Viking, Alberta

Salary: $16.75 hourly

Languages: English Education: Secondary (high) school graduation certificate Experience: 7 months to less than 1 year Work setting: Hospitality industry. Staff accommodation available. Hotel, motel, resort Tasks: Register arriving guests and assign rooms. Resolve complaints and claims. Process group arrivals and departures. Take, cancel and change room reservations. Process guests' departures, calculate charges and receive payments. Follow emergency and safety procedures. Clerical duties (i.e. faxing, filing, photocopying). Answer telephone and relay telephone calls and messages Computer and technology knowledge: Central reservation system (CRS)