Hotel Front Office Manager

Employer: Hampton Inn , Brockville

Location: Brockville, Ontario

Salary: $38.00 hourly

Languages: English Education: Bachelor's degree Experience: 3 years to less than 5 years Work setting: Hotel, motel, resort Tasks: Develop and implement policies and procedures for daily operations. Recruit and hire staff. Supervise staff. Conduct performance reviews. Negotiate with suppliers for the provision of materials and supplies. Conduct training sessions. Perform front desk duties. Implement marketing activities. Arrange for and oversee maintenance activities. Enforce policies and procedures. Address customers' complaints or concerns. Assist clients/guests with special needs. Establish work schedules. Manage events. Organize and maintain inventory. Maintain accurate records. Assist clients with check-in procedures for accomodation and/or transportation. Oversee and co-ordinate office administrative procedures Computer and technology knowledge: MS Word. MS Excel. MS Office. MS Outlook. MS PowerPoint Work conditions and physical capabilities: Fast-paced environment. Work under pr