Clerk, Hotel

Employer: Nahanni Traveller Hotel

Location: Fort Simpson, Northwest Territories

Salary: $19.00 hourly

Languages: English Education: No degree, certificate or diploma Experience: Experience an asset Work setting: Hotel, motel, resort. Rural area Tasks: Register arriving guests and assign rooms. Resolve complaints and claims. Process group arrivals and departures. Take, cancel and change room reservations. Provide information on hotel facilities and services. Process guests' departures, calculate charges and receive payments. Maintain an inventory of vacancies, reservations and room assignments. Follow emergency and safety procedures. Clerical duties (i.e. faxing, filing, photocopying). Answer telephone and relay telephone calls and messages. Assist clients/guests with special needs. Contact customers to deliver requested wakeup calls. Perform light housekeeping and cleaning duties. Provide customer service Personal suitability: Flexibility. Team player