Hotel Clerk

Employer: Hôtel Motel Les Mouettes

Location: Sept-Îles, Quebec

Salary: $23.00 hourly

Languages: Bilingual Education: Secondary (high) school graduation certificate. or equivalent experience Experience: 1 year to less than 2 years Work site environment: Non-smoking Work setting: Hotel, motel, resort Tasks: Register arriving guests and assign rooms. Process group arrivals and departures. Take, cancel and change room reservations. Provide information on hotel facilities and services. Provide general information about points of interest in the area. Process guests' departures, calculate charges and receive payments. Balance cash and complete balance sheets, cash reports and related forms. Maintain an inventory of vacancies, reservations and room assignments. Follow emergency and safety procedures. Answer telephone and relay telephone calls and messages. Assist clients/guests with special needs. Contact customers to deliver requested wakeup calls. Perform light housekeeping and cleaning duties. Provide customer service. Perform front desk duties. Negotiate with clients for