Customer Service Manager - Retail

Employer: Magasin General Wakefield

Location: Wakefield, Quebec

Salary: $34.62 hourly

Languages: English or French Education: Secondary (high) school graduation certificate Experience: 3 years to less than 5 years Work setting: Rural area. Retail business Tasks: Direct and control daily operations. Manage staff and assign duties. Locate, select and procure merchandise for resale. Resolve issues that may arise, including customer requests, complaints and supply shortages. Recruit, hire and supervise staff and/or volunteers. Perform opening and closing activities. Order merchandise. Supervisory Experience Computer and technology knowledge: Point of sale system Transportation/travel information: Public transportation is not available Work conditions and physical capabilities: Work under pressure. Handling heavy loads. Attention to detail. Standing for extended periods Personal suitability: Collaborative. Efficiency. Positive attitude. Time management. Client focus. Excellent oral communication. Organized. Ability to multitask. Leadership Health benefits: Dental plan. Healt