Outbound Customer Service Representative - Contact Centre

Employer: Super Value Home Services

Location: Winnipeg, Manitoba

Salary: $16.40 to $19.00 hourly (to be negotiated)

Languages: English Education: No degree, certificate or diploma Experience: Experience an asset Work setting: Urban area Tasks: Advise clients on advertising or sales promotion strategies. Answer written and oral inquiries. Address customers' complaints or concerns. Answer inquiries and provide information to customers. Arrange for billing for services. Arrange for refunds and credits. Explain the type and cost of services offered. Maintain records and statistics. Perform general office duties. Receive and log complaints. Receive payments Computer and technology knowledge: Database software. Internet. MS Excel. MS Outlook. MS Windows. MS Word Transportation/travel information: Public transportation is available Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Work under pressure. Repetitive tasks Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Organized