Customer Service Representative - Call Centre

Employer: Finan Swim School

Location: London, Ontario

Salary: $17.60 to $18.50 hourly

Job Overview: We are seeking a dynamic and energetic Customer Service Representative to join our team! In this role, you will be the frontline ambassador for our company, providing exceptional support and solutions to our valued customers. Your enthusiasm and communication skills will help build lasting relationships, resolve inquiries efficiently, and contribute to a positive customer experience. Bilingual abilities in English and Spanish are highly desirable to serve our diverse clientele effectively. This paid position offers an exciting opportunity to develop your skills in customer service, sales, and analysis within a vibrant work environment. Duties: Engage with customers via phone, email, and chat to address inquiries, provide product information, and resolve issues promptly.. Utilize strong communication skills and phone etiquette to create a welcoming atmosphere for all customers.. Perform accurate data entry to log customer interactions, update account information, and recor