Customer Service Representative - Call Centre

Employer: Dyand Mechanical Systems Inc / Wood & Energy Store

Location: Edmonton, Alberta

Salary: $22.00 hourly

We are looking for a outgoing, solutions-focused Customer Service Representative who thrives in a fast-paced environment and enjoys building positive relationships with customers. If you are a strong communicator, enjoy problem-solving, and take pride in delivering outstanding service. This is an opportunity to make a meaningful impact, develop your skills, and be part of a company that values both its employees and customers. Qualifications: 2 years scheduling experience. 3 years of Data entry. Strong computer skills in a variety of different areas such as: Windows, Word, Excel, Outlook. Excellent organization and ability to multi-task. Strong customer service and interpersonal skills. Analytical and critical thinking abilities. Accuracy and high attention to detail is required. Effective time management. Must be fluent in English, written and spoken Daily Tasks: Schedule field installation and service appointments from Builders and Homeowners received by email, online portals and pho