Retail Sales Representative

Employer: Canada Fastening Corporation

Location: Mississauga, Ontario

Salary: $66,735.17 annually

Job Description: Job Description About Us: Canada Fastening Corporation is a leading import distributor of collated and bulk fasteners, serving building supply retailers and industrial accounts nationwide. With a reputation for reliability, product excellence, and ranked as one of Canada's Top Growing companies by the Globe and Mail, we are expanding our team to include a dynamic Inside Sales Coordinator / Customer Service Representative. Position Overview: This role is responsible for combining customer service excellence with inside sales support to ensure efficient order execution, strong sales enablement, and a scalable customer experience. Key Responsibilities (includes but not limited to): Enter and process sales orders accurately and efficiently Manage order changes, backorders, substitutions, and ETAs Communicate proactively with customers on delays or shortages Coordinate with warehouse and logistics on shipments Handle invoicing questions, short-ships, and basic credit issues