Hotel Night Auditor

Employer: Crowne Plaza Moncton Downtown

Location: Moncton, New Brunswick

Salary: $17.00 to $18.00 hourly (to be negotiated)

Languages: English Education: Secondary (high) school graduation certificate. or equivalent experience Experience: 7 months to less than 1 year Work setting: Hospitality industry. Urban area. Hotel, motel, resort Tasks: Register arriving guests and assign rooms. Resolve complaints and claims. Process group arrivals and departures. Take, cancel and change room reservations. Provide information on hotel facilities and services. Provide general information about points of interest in the area. Process guests' departures, calculate charges and receive payments. Balance cash and complete balance sheets, cash reports and related forms. Maintain an inventory of vacancies, reservations and room assignments. Follow emergency and safety procedures. Clerical duties (i.e. faxing, filing, photocopying). Answer telephone and relay telephone calls and messages. Assist clients/guests with special needs. Contact customers to deliver requested wakeup calls. Perform light housekeeping and cleaning duties