Customer Support Representative - Wholesale

Employer: Recrute Action

Location: Markham, Ontario

Salary: $19.14 hourly

Account Analyst (Billing & Customer Service) Explore an exciting opportunity in the insurance sector for our client, where you will contribute to customer billing support, resolve inquiries, and help deliver a seamless service experience. Join a dynamic environment that combines customer interaction, problem-solving, and collaboration within a fast-paced setting. What is in it for you: ? Hourly salary of $19.15. ? 6-month contract with the potential for permanent employment. ? Full-time position: 37.50 hours per week. ? Hybrid position with 3 on-site days per week, subject to change. ? Approximately 2 weeks of on-site training. ? Rotating shifts within call centre hours. ? Monday to Friday operating hours: 8:00 am to 8:00 pm. ? Saturday operating hours: 8:30 am to 4:30 pm. Responsibilities: ? Handle approximately 50 inbound billing-related calls per day. ? Provide customer service support to licensed insurance advisors, contact centre staff, insurance branch staff, and customers. ? Inv