Guest Service Agent

Employer: Holiday Inn Express Hamilton - Upper James

Location: Hamilton, Ontario

Salary: $18.00 to $18.50 hourly

Guest Service Agent: *Employer: *1276 Upper James Limited (o/a Holiday Inn Express Hamilton ? Upper James). *Location: *Hamilton, Ontario ? Onsite. *Employment Type: *Part-Time. *Schedule: *(Days / Afternoon / Weekends & Evenings (a must) / Shifts). *Union or Non-Union Role: *Non-Union Job Summary: Under the general guidance and supervision of the Guest Services Manager, the Guest Service Agent is responsible to ensure guest satisfaction by dealing with guests in a pleasant, efficiently, courteous, and professional manner, answering any questions and following up on requests and problems promptly. It is also the responsibility of the Guest Service Agent to efficiently handle any function of the front office from the reception.. If you carry the hospitality gene and passion to delivering and exceptional customer service experience and seeking for an exciting change...this is it. We want to meet you. Key Responsibilities: Accurately registers all guests arriving at the hotel in complianc