Contact Centre Agent - Customer Service

Employer: Underwriting Compliance Services Ltd.

Location: Toronto, on

Salary: $19.70 to $21.50 hourly (to be negotiated)

Languages: French Education: Secondary (high) school graduation certificate Experience: No experience (will train) Work setting: Urban area. Business sector. Private sector. Private company, corporation or industry. Private business Tasks: Address customers' complaints or concerns. Answer inquiries and provide information to customers. Maintain records and statistics. Obtain and examine all relevant information to assess client feedback, enquiries and complaints in the delivery of meaningful information and services.. Perform general office duties. Answer clients' inquiries and provide information Computer and technology knowledge: Internet. MS Excel. MS Outlook. MS Windows. MS Word. MS Office. Electronic mail Security and safety: Credit check Work conditions and physical capabilities: Attention to detail. Fast-paced environment Personal suitability: Punctuality. Client focus. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Or