Front Desk Agent

Employer: Holiday Inn Express Edmonton South

Location: Edmonton, Alberta

Salary: $15.50 to $17.00 hourly

Job description. Looking to be part of a dynamic new team? The Holiday Inn &Express Edmonton south is now hiring for a passionate and driven Guest Services Agent.? Summary: The position of Guest Services Agent is often the initial point of contact for guests of the hotel. This position is responsible for greeting and registering guests, providing outstanding service for guests during their stays, and settling guest accounts upon completion of their stays. The Guest Services Agent is also responsible for making and modifying reservations, acting as hotel operator and providing concierge duties. Main Duties: Performs check-ins and check-outs ensuring that each client transaction involves a high level of customer service and satisfaction.. Maintain a professional image and service oriented environment at all times to support a positive customer service experience and service excellence at the hotel property.. Takes reservations over the phone, in person, or via online resources, and ensur