Customer Support Representative - Wholesale

Employer: Yo Ai Labs

Location: Montréal, Quebec

Salary: $40.00 to $80.00 hourly

Sales / Revenue / CS Operations Expert: Job Type: Contractor Location: Remote Role Overview: We are looking for experienced Sales, Revenue, or Customer Success Operations professionals with strong CRM expertise and operational judgment. The role focuses on improving workflows, data accuracy, reporting, and revenue operations across SaaS environments Key Responsibilities: Configure and manage CRM platforms such as Salesforce, HubSpot, or similar tools. Manage revenue tools including quoting, billing, ticketing, and project management systems. Build and optimize sales and customer success workflows. Maintain accurate data and reporting across connected systems. Identify and resolve operational or policy-related challenges. Create clear documentation, reports, and process guidelines. Support system adoption and operational improvements Requirements: 4+ years of experience in Sales, Revenue, or Customer Success Operations. Hands-on CRM configuration and management experience. Experience wi