Customer Service Agent - Airline

Employer: Jazz Aviation Lp

Salary: $17.00 to $30.00 hourly

Our Customer Service Agent, Kamaljeet, explains why she is passionate about her work The opportunity As a Jazz Customer Service Agent, you will be part of a team professionally representing Air Canada Express. In the course of a day, you will be responsible for greeting passengers, assisting them with their check in and bag tagging, via our web based computer system, as well as facilitating the boarding and deplaning of all Air Canada passengers in your station. You may be asked to lift a suitcase or push a wheelchair. The airport can be a fast paced environment during the aircraft arrival and departure period; however, safety and customer service is our top priority! Key responsibilities Using an airline computerized system: Make reservations and assess fares;Ticket and complete daily sales reports;Handle passenger check-in;Check, weigh the baggage, calculate any excess baggage charges and process payment;Make general passenger announcements;Liaise with external and internal customers