Retail Store Supervisor

Employer: Nova Hotels

Location: Yellowknife, Northwest Territories

Salary: $23.56 hourly

Nova Hotels is a Canadian, family-owned and operated hotel group with 13 full and limited-service hotels across Alberta, Saskatchewan, and the Northwest Territories. At Nova, hospitality starts with people. We care about creating comfortable stays for our guests, memorable experiences for our clients, and a supportive workplace for our teams. We are looking for an organized and guest-focused Reservations Supervisor to support our team at Chateau Nova Yellowknife (4571- 48 Street Yellowknife, NWT X1A 0E2). The Reservations Supervisor coordinates the day-to-day work of the reservations team, helps ensure bookings are handled accurately and efficiently, and works closely with other hotel departments to provide a smooth experience for our guests Responsibilities: Coordinate, assign and review the work of reservations staff. Establish work schedules and procedures and organize daily reservations activities. Monitor reservations for accuracy and ensure guest requests and booking details are