Restaurant Assistant Manager

Employer: Kelseys Original Roadhouse

Location: Bolton, Ontario

Salary: $20.00 to $24.00 hourly

Job Summary: We are seeking a dynamic and enthusiastic Assistant Manager of Guest Experience to lead our team in delivering exceptional customer service and creating memorable experiences for every guest. This role involves overseeing daily operations, managing staff, and ensuring that all guests feel welcomed, valued, and satisfied. The ideal candidate will possess strong leadership skills, a passion for retail management, and a commitment to fostering a positive environment that promotes teamwork, sales growth, and outstanding service standards. Duties: Supervise and motivate team members to deliver top-tier guest experiences consistently across all shifts. Assist in recruiting, training, and developing staff to enhance their skills and performance in guest engagement. Handle guest inquiries, complaints, and feedback with professionalism and effective problem-solving skills. Coordinate marketing initiatives and promotional activities to boost sales and enhance the store's visibility