Guest Services Agent - Hotel

Employer: Canad Inns

Location: Winnipeg, Manitoba

Salary: $16.00 to $26.50 hourly

Job Title: Guest Services Agent Industry: Hospitality & Tourism Country: Canada About the job Guest Services Agent The successful candidate will play a highly visible and impactful role in delivering an exceptional guest experience. This position requires effectively addressing and resolving guest concerns while maintaining a proactive approach. Providing personalized attention, taking ownership of guest interactions, and collaborating as part of a team are essential to delivering outstanding service. Responsibilities: Offer individualized focus, assume personal accountability, and collaborate effectively to deliver exceptional guest service. Attentively listen, identify solutions, and ensure resolution when addressing guest concerns. Handle incoming customer reservations and process them efficiently. Constantly assess and adapt current practices to perform a task better, faster, or more efficiently. Ensure precision, comprehensiveness, and adherence to the utmost quality stand