Information Technology (it) Support Technician

Employer: Prince Logistic Services

Location: Saint-Antoine-Abbé, Quebec

Salary: $36.00 hourly

Languages: English or French Education: College, CEGEP or other non-university certificate or diploma from a program of 1 year to 2 years Experience: 5 years or more Work setting: Help desk. Private company, corporation or industry. Private sector Tasks: Give access to computer networks. Report on the performance of computer systems and networks. Respond to users experiencing difficulties with computer. Consult user guides, technical manuals and other documents to research and implement solutions. Provide advice and training to users in response to identified difficulties. Collect, organize and maintain a problems and solutions log for use by other technical support analysts. Provide business systems, network and Internet support to users in response to identified difficulties. Set up equipment for employee use, performing or ensuring proper installation of cables, operating systems, or appropriate software. Manage incidents Computer and technology knowledge: Information Technology Inf