Guest Service Agent
Employer: Leaside Manor Suites & Executive Apartments
Location: St. John's, Newfoundland and Labrador
Salary: $17.00 hourly
Our Guest Services Agent is an important part of our team who provides outstanding administrative support to our guests. They will need to efficiently provide administrative support with a friendly, enthusiastic and professional manner.: What you would need to do: *Ensure friendly, enthusiastic and professional manner with all Guests*. *Answer telephone calls and emails, greet clients and visitors upon arrival, and provide excellent customer service for all questions or concerns* What you need: *Excellent communication and interpersonal skills to maintain effective rapport with patients and staff members*. *Ability to exercise good judgement, resourceful, strong organisational skills*. *Ability to investigate, understand and resolve issues that arise from billing, collections and multiple funding sources*. *Remain ?cool, calm and collected? in high pressure situations*. *Self-starter with an ability to work independently and collaboratively in a team environment* Job Types: Permanent,