Medical Office Assistant

Employer: Westward Medical

Location: Courtenay, British Columbia

Salary: $22.00 to $24.00 hourly

*Westward Medical* is a busy, collaborative multidisciplinary practice offering family medicine, pediatrics, women's health and allied health services under one roof.. We are looking for a *full-time Medical Office Assistant* to join our team as a cross-trained MOA. This position will provide front-desk and administrative support across our family practice, pediatric clinic and women's health clinic. Front Desk Support: Welcoming patients and providing a warm, professional first point of contact. Checking patients in and out. Answering and directing phone calls, emails and patient inquiries. Booking, cancelling and rescheduling appointments. Confirming and updating patient demographics and contact information. Supporting patient flow and ensuring the front desk remains organized and efficient General Clinic Support: Processing incoming and outgoing faxes. Managing referrals and following up on outstanding information. Scanning and attaching documents, lab results and reports. Preparing