Insurance Manager

Employer: Mercor

Location: Toronto, Ontario

Salary: $80.00 hourly

About the job: Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Policy Administration & Insurance Operations Manager Type: Contract Compensation: $80/hour Location: Remote Commitment: 20?40 hours/week Role Responsibilities: Design realistic scenarios involving application intake, binding, issuance, endorsements, certificates, billing, audits, renewals, cancellations, reinstatements, and policy-document delivery. Create work products such as processing instructions, transaction reviews, exception-handling plans, service communications, and operational quality checks. Write "golden" reference responses at experienced insurance-operations quality. Grade AI-generated responses against structured rubrics for procedural accuracy, completeness, sequencing, and adherence to service standards. Identify incorrec