User Support Technician

Employer: Vdi Networks

Location: Stoney Creek, Ontario

Salary: $70,727.50 annually

Job Description: Job Description We are seeking an IT Support Technician to join our team! You will resolve computer-related issues for your clients. About Us: VDI Networks is a Managed Service Provider (MSP). We are dedicated to helping businesses across the Canada and the US manage their IT infrastructure while safeguarding their sensitive data and maintaining compliance with industry standards. We are seeking a talented and experienced Security Administrator to join our team and assist our clients in achieving and maintaining a high level of security and compliance. Job Description: As a IT Support Technician at VDI Networks, you will play a crucial role in helping our clients, spread across North America, navigate the complex landscape of IT infrastructure and cybersecurity. You will work closely with clients to understand their unique needs and tailor solutions that align with industry best practices and their goals. Responsibilities: Manage support tickets and support phone calls