Customer Service Representative - Call Centre

Employer: Keizer's Group

Location: Beechville, Nova Scotia

Salary: $40,000.00 annually

Keizer's Group is hiring a Full Time Customer Service Representative. The qualified candidate will greet all visitors and callers promptly, pleasantly, with a helpful and emphatic attitude. They may report to the Collision Center Manager or Office Manager depending upon the organization structure. They must work effectively with the Office Manager, Repair Planners and others. Responsibilities include: -Responsible for the daily contact with all visitors including customers, prospective customers, insurance adjusters, vendors and others entering the office area. -Promptly and courteously answer the telephone. -Collects data using the Customer Information Form. -Book appointments for damage appraisals, drop off and pick up. -May assist with proactive vehicle status class and customer follow up calls. -Handle customer inquiries promptly. -Assists with marketing programs as appropriate. -Assists office manager or supervisor with filing, data entry and other tasks as requested.. -Assures th