Customer Service Agent

Employer: Answer365

Location: Halifax, Nova Scotia

Salary: $19.35 to $20.10 hourly

Job description: At Answer 365, we recognize the value of human interaction in customer service amidst today's automated communications landscape. Established since 1948 and based in Halifax, Answer 365 serves numerous businesses across North America with dedicated answering and call center services. We are currently expanding our team and seeking individuals to join us in delivering exceptional customer experiences.. _*TO APPLY:*_ https://answer365.ca/pre-screening.html: Responsibilities: Deliver accurate, timely assistance to customers. Identify caller needs and gather essential information. Consistently follow quality standards to ensure excellent service. Navigate multiple computer systems with confidence. Inbound, outbound calls and emails to current customers High-Level Requirements: *Strong commitment to attendance and reliability*. *Exceptional customer service mindset*. *Professional, empathetic, and positive communication style*. *Solid computer proficiency and ability to le