Customer Service Representative - Call Centre

Employer: Helix Global Solutions Inc

Location: Saint-Laurent, Quebec

Salary: $17.00 to $20.00 hourly

Job Summary: We are seeking customer service representatives.. _No sales required._. You will be responsible for assisting and responding to customer enquiries over the phone and through our online services. We're looking for people who are up for the challenge of helping customers.. Fast workers who can meet deadlines and are willing to learn new tasks. We are currently looking for candidates who speak both English and French. Responsibilities: Engage with customers via phone, email to address inquiries, resolve issues, and provide product or service information with professionalism and enthusiasm. Utilize data entry skills to accurately record customer interactions, update account information, and document resolutions in our systems. Apply analysis skills to identify customer needs, suggest appropriate solutions. Demonstrate excellent phone etiquette and communication skills to ensure clear, courteous, and effective interactions in both English and French. Collaborate with team membe