Information Management Technician

Employer: Saskatchewan Distance Learning Centre

Location: Regina, Saskatchewan

Salary: $33.93/hr. to $37.39/hr.

Saskatchewan Distance Learning Centre requires a permanent, full time Desktop Administrator. The position will be located in Regina or Saskatoon. Reporting to the Executive Director of Information Technology, the Desktop Administrator serves as a technical expert, providing comprehensive analytical and technical solutions for the organization. This role is responsible for delivering effective onsite technical support to end users and contributes to the development and implementation of technical services and solutions within Sask DLC. Key responsibilities include configuring end-user computing systems, including the setup and deployment of Microsoft 365 Intune. Primary Responsibilities* Provides timely and responsive onsite Tier 2 support to end users and escalates to Tier 3 support when necessary. * Accurately troubleshoots, installs and configures software and hardware on end user computer, peripherals and infrastructure. * Resolves service desk tickets in accordance with defined sta