Customer Service Representative - Call Centre

Employer: Uppal Building Supplies Ltd

Location: Surrey, British Columbia

Salary: $18.25 to $22.00 hourly

Customer Service Representative (Front Desk / Inside Sales): *Location:* Surrey, BC. *Company:* Uppal Building Supplies Ltd. (UBS LTD) Position Overview: *Uppal Building Supplies Ltd.* is seeking a motivated and customer-focused *Customer Service Representative* to support our Head Office- Surrey. This hybrid role combines front desk responsibilities with inside sales support and proactive account development.. This is not a passive counter position. The successful candidate will be expected to provide exceptional service while actively supporting sales growth and strengthening contractor relationships. Key Responsibilities: Greet and assist walk-in customers professionally and efficiently. Answer incoming phone calls and respond to customer inquiries. Process sales orders, invoices, returns, and payments accurately. Prepare detailed quotes and follow up on open opportunities. Identify upselling and cross-selling opportunities within orders. Support contractor accounts with pricing, pr