Front Desk Agent

Employer: Clarion Pointe Winnipeg

Location: Winnipeg, Manitoba

Salary: $17.00 hourly

Languages: English Education: Secondary (high) school graduation certificate Experience: 1 year to less than 2 years Tasks: Register arriving guests and assign rooms. Process group arrivals and departures. Take, cancel and change room reservations. Provide information on hotel facilities and services. Provide general information about points of interest in the area. Process guests' departures, calculate charges and receive payments. Follow emergency and safety procedures. Clerical duties (i.e. faxing, filing, photocopying). Answer telephone and relay telephone calls and messages. Provide customer service Work conditions and physical capabilities: Attention to detail. Fast-paced environment. Standing for extended periods. Work under pressure Personal suitability: Client focus. Dependability. Efficient interpersonal skills. Excellent oral communication. Excellent written communication. Flexibility. Judgement. Organized. Reliability. Team player