Customer Support Representative - Wholesale

Employer: Mercor

Location: Toronto, Ontario

Salary: $80.00 to $160.00 hourly

About the job: Mercor connects elite creative and technical talent with leading AI research labs. Headquartered in San Francisco, our investors include Benchmark, General Catalyst, Peter Thiel, Adam D'Angelo, Larry Summers, and Jack Dorsey. Position: Customer Support / Success Professionals Type: Contract Compensation: $80?$160/hour Location: Remote Role Responsibilities: Review and assess domain-specific documents to ensure quality, accuracy, and relevance. Provide structured feedback to improve document standards and evaluation processes. Collaborate with teams to enhance service delivery and customer success strategies. Utilize strong analytical skills to contribute to high-impact evaluation projects. Work independently and asynchronously to meet project deadlines Must-Have: Bachelor's degree (minimum). 2+ years of professional experience in a relevant domain. Strong proficiency in Excel, PowerPoint, and Word. Strong document analysis and review skills. Attention to detail and abili