Customer Service Representative - Call Centre

Employer: Britnell

Location: Oakville, Ontario

Salary: $40,000.00 annually

*About Us* *- Why you'll love working at Britnell*. At Britnell Ventures, we run multiple e-commerce businesses under one roof, so no two days are ever the same?keeping things fast-paced, fresh, and genuinely exciting. Our success is driven by a truly amazing, tight-knit group where personal ownership is key, ideas get heard, and every win is celebrated together. We genuinely enjoy working alongside each other and tackling every challenge as a team. The Role: Are you a natural "people person" who loves helping others? As a Customer Service Representative, you'll be the compassionate front line of our business, solving real problems with patience, empathy and a positive attitude. If you thrive on making someone's day easier while contributing to a productive, supportive team, this role is made for you! Key Responsibilities: Customer Care & Advocacy: Serve as the friendly, empathetic point of contact for phone and email inquiries.. Provide tailored product recommendations for our essent