Guest Service Agent

Employer: Hotel Blackfoot

Location: Calgary, Alberta

Salary: $18.00 hourly

Welcome and acknowledge all guests. Address guests? service needs; assist individuals with disabilities. Ensure that check-in/check-out standards are met; accommodate special requests whenever possible. Know room locations, types of rooms available, and room rates.. Inform housekeeping department of changes to a guest's stay. Book and record accurately all hotel reservations or inquiries. Check figures, postings, and documents for accuracy. Control and secure cash and cash equivalents for property according to cash handling policy and procedures. Organize, secure, and maintain all files and records in accordance with document retention and confidentiality policies and procedures.. Follow all company safety and security policies and procedures; report accidents, injuries, and unsafe work conditions to manager; maintain awareness of undesirable persons on property premises. Perform other reasonable job duties as requested by Front Office Manager Job Type: Full-time: Pay: From $18.00 per