Hotel Front Desk Clerk

Employer: Gill Onward Enterprises Inc.

Location: Penticton, British Columbia

Salary: $19.50 hourly

Languages: English Education: Secondary (high) school graduation certificate Experience: No experience (will train) Work setting: Hotel, motel, resort Tasks: Register arriving guests and assign rooms. Resolve complaints and claims. Process group arrivals and departures. Take, cancel and change room reservations. Provide information on hotel facilities and services. Provide general information about points of interest in the area. Process guests' departures, calculate charges and receive payments. Maintain an inventory of vacancies, reservations and room assignments. Clerical duties (i.e. faxing, filing, photocopying). Answer telephone and relay telephone calls and messages. Contact customers to deliver requested wakeup calls. Provide customer service