Customer Service Representative - Call Centre

Employer: Peter Macneil Automotive

Location: Charlottetown, Prince Edward Island

Salary: $21.00 to $25.00 hourly

As a Customer Service Representative, you'll help create a positive experience from the moment a customer calls or walks through the door to the time they pick up their vehicle. This job will include: Greeting customers and providing friendly, professional service. Answering phones, responding to customer inquiries, and scheduling appointments. Creating and maintaining customer repair orders. Communicating with customers about vehicle repairs, timelines, and costs. Providing updates on repair progress and following up with customers as needed. Coordinating vehicle drop-offs and pick-ups. Processing payments and maintaining accurate records. Working closely with technicians to ensure smooth workflow. Helping resolve customer concerns in a professional and positive manner. Pay: $21.00-$25.00 per hour Ability to commute/relocate: Charlottetown, PE: reliably commute or plan to relocate before starting work (required) Education: Secondary School (preferred) Experience: Customer service: 1 y