Receptionist

Employer: It's Time Promotions Inc.

Location: Lloydminster, Alberta

Salary: $17.00 to $21.00 hourly

We're looking for a friendly, organized, and proactive Customer Communications & Front Desk Coordinator to be the welcoming face of It's Time Promotions and help keep our customer experience running smoothly.In this role, you'll be the first point of contact for customers, handling walk-ins, phone calls, emails, order pickups, quote follow-ups, and customer inquiries. You'll also help coordinate communication between customers and our sales and production teams, ensuring questions are answered and orders keep moving forward. What you'll do: Welcome and assist walk-in customers and customers picking up orders Answer phones, emails, and general customer inquiries Follow up with customers on quotes and outstanding questions Keep customers informed about order status and delayed pickups Delegate inquiries and tasks to the appropriate team members Maintain accurate customer and order information in our systems Upload supplier confirmations, tracking information, order details, and c