Office Administrator

Employer: Enterprises Appliance

Location: Capilano 5, British Columbia

Salary: $24.00 to $30.00 hourly

Office Administrator / Service Coordinator: Job Overview: We are seeking an organized and dependable Office Administrator to join our appliance repair company. You will support daily office operations by handling customer inquiries, scheduling service appointments, coordinating technicians, and maintaining accurate records. The ideal candidate has strong communication skills, attention to detail, and the ability to manage several priorities in a busy environment. Responsibilities: Answer phone calls and emails professionally, assist customers, and book appliance repair appointments.. Collect and accurately record customer contact information, appliance brands, model and serial numbers, and descriptions of reported problems.. Coordinate technician schedules based on availability, service locations, and job requirements.. Confirm appointments and keep customers informed about technician arrival windows, schedule changes, and parts availability.. Create and update work orders, customer r