Hearings Technical Support Officer

Employer: Administrative Tribunals Support Service of Canada - Registry Services Branch

Location: Ottawa, Ontario

Salary: $68,849.00 annually

As a Hearing Technical Support Officer, you will play a key role in the preparation and delivery of virtual, hybrid and in-person hearings. You will support audiovisual, recording and videoconferencing systems, perform technical checks prior to proceedings and provide user support as required. Working closely with registry staff, tribunal members and participants, you will troubleshoot technical issues and help ensure the smooth delivery of hearings. You will also contribute to the continuous improvement of tools, processes and practices supporting hearing operations.