Call Centre Agent - Customer Service

Employer: National Bank

Location: Montréal, Quebec

Salary: $24.50 hourly

Youtube Video. As a Customer Service Agent for our call centres, you?ll support our clients with their financing needs including personal loans, lines of credit and mortgages. You?ll have a positive impact on clients with your listening and advisory skills. Your job Take calls from clients Answer questions related to financing products (personal loans, student loans, lines of credit, mortgage loans) Listen to clients? needs and offer personalized solutions Help clients use our banking applications Refer clients with specialized needs to the correct sector Our Client Contact centre is open Monday to Friday from 8:00 a.m. to 9:00 p.m. and Saturday and Sunday from 9:00 a.m. to 5:00 p.m. Your work schedule is variable, and you?ll be informed of your schedule three weeks in advance. Your team Our team values passionate people and bold ideas. We work together to help our clients and your colleagues achieve their goals. We know we can count on our colleagues to share knowledge and help one an