Office Administrator

Employer: Central Heating Inc

Location: Barrie, Ontario

Salary: $55,000.00 to $65,000.00 annually

We are seeking an accountable, reliable, and coachable individual to join our team as a CSR at Central Heating. Founded in 2007, Central Heating is a locally owned and operated company dedicated to providing top-notch heating and cooling services to our community. As we continue to grow, we are looking for individuals who possess a growth mindset and are committed to delivering exceptional service to our customers.. In this role, you will be responsible for answering phones, maintaining an 80% booking rate, interfacing with customers to resolve conflicts and billing issues. Previous knowledge of Service Titan is an asset and demonstrate a strong ability to adapt to new technologies and software platforms. Additionally, candidates should thrive in a fast-paced, dynamic environment that requires quick thinking and problem-solving skills while upholding our core values of Safety, High-Value Service, Sense of Urgency, and Teamwork. Key Responsibilities: Answer incoming phone calls and assi