Assistant Spa Manager

Employer: Hand & Stone Massage and Facial Spa Richmond Hill

Location: Richmond Hill, Ontario

Salary: $19.00 to $23.00 hourly

Hand & Stone Massage and Facial Spa Richmond Hill is currently seeking a full-time Assistant Spa Manager who is willing to lead and work in our TEAM to make our brand a successful one. Principle Duties: Assist the management team in managing all aspects of the Spa.. Motivate the Spa team to exceed revenue targets through promotions, upselling and/or other means.. Assist the spa team in dealing with difficult and demanding guest situations when necessary to ensure guest satisfaction while maintaining the integrity of the Spa.. Check and analyze customer survey results. Review performances with spa team.. Front desk customer service including bookings, confirming and ringing out appointments.. Notify management team to ensure Spa is stocked with all supplies needed to run on a daily basis.. Assist and oversee the opening and closing the spa when necessary. Requirements: Management Experience. Strong communication skills. Ability to interact with every guest/members in a cordial, efficien